Days Inn O'Fallon Sued Following Alleged Bed Bug Infestation
Thursday, May 10, 2012
A couple from Nashville, Tennessee is suing an O'Fallon hotel
for more than $250,000 following an alleged infestation of bed bugs
during their stay. The hotel's attorneys are fighting to dismiss
the case and the hotel manager says bed bugs are not a
Antwaine and Woodrow Ross allege the Days Inn O'Fallon hotel knew
the critters Cinex lectularius, commonly known as bed bugs due to
their tendency to be found in bedding, infested their rooms. The
suit claims hotel employees did not warn guests of the bugs before
they stayed in the hotel from March 19, 2010 through May 21, 2010,
according to court documents.
The Rosses seek more than $50,000 from each of five counts, which
include claims the hotel violated the Consumer Fraud and Deceptive
Practices Act by concealing the infestation. Days Inn attorneys
have filed a motion to dismiss four of the five counts claiming in
part that the Rosses "misapprehend what constitutes a nuisance and
a concurrent suit to stop an alleged nuisance" and they fail to
show the Days Inn acted with "deliberate intention to harm."
Current hotel manager David Boan said the company has a different
owner since the Rosses' stayed at the hotel, located at 1320 Park
Plaza Drive. He said bed bugs have not been an issue since he began
employment with the company in November 2011, but noted the
nuisance can be commonly treated.
Bed bugs feed off the blood of sleeping humans, causing itching and
bumps to their victims. The lawsuit was filed against the hotel's
owner group, Caseyville Hotel Investors LLC, on March 21 in St.
Clair County court. The manager of the owner group is Sanjay T.
Patel, according to a database hosted on the website of the Illinos
Secretary of State. Patel did not respond to a request to be
The Rosses allege the bed bugs hitched a ride in their luggage from
the hotel to their home in Tennessee. The couple claims the
infestation forced them to destroy clothing, furniture, bedding, a
mattress, and to fumigate the home. Along with reimbursement for
those alleged losses, the couple also claims the infestation caused
"extensive emotional distress and loss of sleep" and seek
compensation for medical treatment and residual scarring from the
When the couple complained to the hotel, they claim the property
manager at the time and other employees confirmed some rooms in the
hotel had bed bugs, according to court documents.
The Better Business Burea has rated the hotel a C+, mostly due to
three allegations of bed bug-related issues since 2010. The
complaints stem from stays in October 2011, November 2011, and
In the October 2011-related complaint, representatives with Days
Inn O'Fallon say the company takes complaints of bed bugs "very
seriously since it could destroy us in a very short period" and
point to a national epidemic of the pests in 2010.
To prevent bed bug issues, the hotel states a program was
instituted in 2010 that included:
- Purchasing special box spring covers designed for bed bugs at a
cost of $2,600 a piece
- Treating each with room approved anti-bed bug powder every
- Any room suspected of having bed bugs is locked down for three
days and professionally treated
- Increasing the frequency of routine monthly extermination
- Inspecting 5 to 10 rooms at random during each extermination
service and providing a report to management
- Cleaning each headboard with bleach